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"I've been looking for something like your speedtest.. Yours is definitely the best one I've seen.
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Mike M.
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StaffView Pro - Support |
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Welcome to our support section.
Please read Installation Guide and User Manual and Frequently Asked Questions (FAQ) below.
If you can't find the answer, please login to our Customer Care to submit a support request.
"I must say that I'm very impressed with the service provided by your company."
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Frequently Asked Questions (FAQ) / Knowledge Base |
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| The following are the most commonly asked questions and knowledge base we
accumulated from technical support. |
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Keyword Search: |
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| General |
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What is StaffView? |
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Does StaffView work on Linux/Unix? |
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Does StaffView work on PHP? |
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How does the scheduling work? |
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What are the minimal requirements for StaffView pro? |
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| Installation and Running |
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After importing the data from Active Directory, I can find some employees but why can't I see the person they report to?
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After installing StaffView on IIS,why am I getting "Unrecognized attribute 'requirePermission'" error? |
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Can I put WebCheck.exe on another machine? and What if my site is behind the proxy? |
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Does scheduling support my HTTPS (SSL) site? |
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I am getting "HTTP Error 404.3 - Not Found - The page you are requesting cannot be served because of the extension configuration. If the page is a script, add a handler. If the file should be downloaded, add a MIME map.", what is the problem? |
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I am getting "HTTP Error 500.19 - Internal Server Error. The requested page cannot be accessed because the related configuration data for the page is invalid.", what is the problem? |
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I am running StaffView on IIS 7 (Windows Vista/Windows 2008). Why am I getting Javascript error when I tried to search? I worked fine on Windows 2003. |
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I am running StaffView on IIS 7, 64-bit Windows 2008/Vista with .NET 2.0 (or .NET 3.5 SP1). After installation, when I hit the site I get "Internet Explorer cannot display" error, and if I refresh the page I have "503: Service Unavailable" error. Checking IIS Application Pool, it has been stopped. If I restart it, I can go reproduce the same errors. |
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I seem to be getting a 401 Unauthorized Error when going to the Admin page. I have enabled Anonymous access and given Everyone Full Control of the entire website folder structure. What might I be missing? |
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Sometimes, when I type the name in the search box, Why does it not return anything? However, if I close the browser and try it again, it starts to work again. |
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What attributes in AD are supported by StaffView? |
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When I logon to the Administration section, why do I received error "Writing data to file system has been Access Denied, please make sure your ASP.NET Machine Account (ServerName\ASPNET) has NTFS WRITE permission to the files of the web application"? |
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When I try to save the settings in Admin section, why do I get the error "System.InvalidOperationException: appSettings section not found" ? |
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Where can I download the Windows Client Sample? |
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Why am I getting Security Error in ASP.NET application when I tried to integrate StaffView with Sharepoint? |
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Why am I getting "ERROR: Please check error log" error when I try to "Create a schedule"? When I looked at the log, it said "System.NullReferenceException: Object reference not set to an instance of an object" |
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Why am I getting "Parser Error Message: Cannot use 'partitionResolver' unless the mode is 'StateServer' or 'SQLServer' "? |
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Why am I getting error "System.Runtime.InteropServices.COMException (0x80005000): Unknown error (0x80005000)" when tried to import from AD? |
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Why am I getting this error? "This configuration section cannot be used at this path. This happens when the section is locked at a parent level. Locking is either by default (overrideModeDefault="Deny"), or set explicitly by a location tag with overrideMode="Deny" or the legacy allowOverride="false"." |
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Why is the "+" sign is always shown in front of the node even they have 0 children? |
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| Licensing and Billing |
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Besides online payment, can we pay by cheque with a given Invoice? |
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Can I have custom License Agreement? |
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Can I have custom Sales Contract? |
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How can I get an invoice? |
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I am existing customer and would like to purchase more license(s), what should I do? |
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I am existing customer using version 1.0, how can upgrade to version 2.0? |
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I don't want to pay through PayPal, do you have another options? |
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I want to make the purchase, but I am worried about credit card security. How safe is it? |
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What is the term for Invoice and PO? NET30? |
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